Glow Brown


General Terms


Welcome to the Internet site and web shop that you can access privately without charge, according to the General Terms and Conditions below. Please review them carefully and in detail.

By using the website for purchasing or collecting information about Glow Brown  products, you confirm that you are familiar and agree with the General Terms of Use. If you do not agree to these Terms of Purchase, do not use the Internet site for the purpose of purchasing or obtaining information about products.

By accessing and using the site, each user agrees to comply with these General Terms and agrees to apply the provisions of these General Terms to it.


The General Terms and Conditions are available at the site and we appeal to customers to inform themselves in detail before using the website

These Terms and Conditions of use for Internet commerce, product assortment and other data related to the Internet store, as well as all other content, are subject to frequent changes, so the site’s Terms and Conditions of the Internet store should be checked during each visit, especially when purchasing within the web shop. During each visit to the site, it is expected that you agree to the existing Terms and Conditions of Use of the Internet Store.
All materials found on the web site are the sole property of Glow Brown , or are used only with the explicit permission of the copyright holder and the right holder of trademark and / or design. Any copying, distribution, transfer, publication, linking or modification of these web sites without the explicit written approval from Glow Brown is prohibited. Violation of the general conditions of operation and use may lead to the initiation of litigation and / or criminal prosecution against the perpetrator for breach of copyright, trademark rights or other intellectual property rights.

Documents published on this site may only be copied for non-commercial purposes or individual use only, and with respect to all copyrights, other proprietary rights, and any limitations on such rights.

Terms define the relationship between the site visitor, buyer and seller regarding terms and conditions for ordering a product, price of the products, payment, delivery, quality of the product, claims, refund and delivery, protection of personal data and other issues related to the use of the and online purchases.

All issues not governed by the special terms and conditions of use of , the General Conditions of business and present Legislation of the Republic of Croatia shall apply, as well as other relevant international regulations.

Within these General Terms the following terms and definitions are used: – is a registered domain, web site and web shop owned by the company and manufacturer of the Glow Brown Jalševečka cesta 30 , Zagreb , Hrvatska,

OIB: 81684643218 Dorotea Stojak
Seller: Glow Brown, Personal Identification Number (OIB): 81684643218, IBAN: HR 6823600001102839191, opened at Zagrebačka banka dd, Zagreb.

Relations at the web store are conducted between the seller and the buyer (registered users of

Buyer: a person who registers his/her personal data and orders at least one product offered at

Web site visitor: a person who accesses and without registering examines the product offer and the content of the site

Users: Buyers and Visitors of the page combined

User Data: User’s Email address and password that only provide access to protected areas of the page

Personal Data: Information on a registered Buyer that allows ordered products to be charged and delivered to the Buyer

Use: implies access to in order to receive information about content, offers, products, and purchase of products

Online purchase: purchase of products through

Retail Price: The price indicated on each product is expressed in Croatian kunas (HRK) or Euros (EUR) with the corresponding VAT in the amount of 25%, depending on which country the buyer is purchasing from

Accepted bid: the bid at which the payment was made;

Transaction: Payment or refund of the payment after the Seller has sold the Product to the Buyer, using the intermediary’s payment service that the Seller accepts, by bank transfer, or in any other way permitted by the Seller, regardless of the delivery method.

Purchase Agreement: Purchase Agreement between Buyer and Seller that is concluded at the moment of payment confirmation for the Product, or when the Buyer confirms the order and makes payment through the offered payment options in the Web Store.

Accepting the General Terms

These General Terms and Conditions are compiled in accordance with the Consumer Protection Act, the Electronic Commerce Act and the Mandatory Obligations Act (ZOO), together with the information published on the website represent a pre-notification notice within the meaning of Article 57 of the Consumer Protection Act.

By accepting these Terms, the User expressly agrees that:

– The seller cannot be held responsible for the behaviour of the service user and that the risk of possible damage is borne entirely by the users of the service, in accordance with the positive regulations of the Republic of Croatia and the EU.
– The Seller is not liable for any temporary unavailability at , or for partial or complete discontinuation or malfunction.
– may be temporarily unavailable or available in limited scope as a result of system maintenance in case of system upgrades and / or higher force problems and the Seller is not liable for any possible damage.
– Seller reserves the right to modify, temporarily or permanently discontinue any element, as well as the services it provides on , without the prior approval or notification of the user, with the application of good business practices.
– The Seller is not liable for technical problems that may lead to delays and / or wrong electronic data processing.
– The site is subject to social rules and laws. A user who perceives a problem, a violation, an unacceptable content, etc., is required to notify Seller’s e-mail address
– The seller is not responsible in case data, images or other elements of the Website get harmed by someone’s intellectual or copyright. If you believe that your rights have been violated or that you have been harmed by the third party, please notify us by e-mail
– The Seller reserves the right to cancel unrecognized user accounts or accounts that are inactive for a longer period of time.

By using it is considered that the User is familiar with these General Terms and accepts the same. Seller disclaims any liability for any controversial issues that may arise due to the fact that the Site Visitor, Customer and / or Buyer did not read the General Terms.

Obligations of users when using

The User agrees not to:

• Use the Seller’s Website in any way that is contrary to the applicable regulations
• Enter the Seller’s Website or distribute any content that violates the applicable regulations, modify, delete, or destroy any information on the Seller’s Website.

Documents, Data and Information

Documents, data and information published on the Website may not be reproduced, distributed or used in any way for commercial purposes without the express consent of the Seller or in any manner which may cause damage to the Seller or any third party.

The User has no right to download, duplicate, modify, edit, distribute, display, delete, transmit, sell, resell, adapt, modify content, create derivates, incorporate content on other Internet sites or media or use it in any way except for personal purposes.

Product photos displayed on match the actual appearance of the product, but due to the possibility of individually adjusting the monitor, there may be deviations in the product view on the Visitors screen.

In case of any possible discrepancy between the product image shown on the screen and the product delivered, where there is no product defect, it is not the basis for the return of the product.

Use of site

The Seller is free of any liability that may arise or is in any way connected with the use of the Website as well as any harm to the devices and data stored on those, which may arise to the User or any other third party in connection with the use or misuse of he content, and other cases for which the Seller is not responsible.

Services provided by the Seller under Web shop at do not include costs incurred by Users using computer equipment and site access services. The Seller is not liable for the cost of the phone, Internet traffic or any other charges nor is responsible for any damages that may arise due to the disconnection of the Internet connection when using the Web shop.


A customer must be an adult and a business competent person. For juveniles and business incompetent persons, the contract can be concluded by their legal representatives. The Seller is not liable for any action contrary to this directive.

Claims of Protection and Rights Violations

Seller respects intellectual property rights and other rights of third parties. All rights of publishers and program holders on the recorded and printed works are reserved. Publisher is a producer of the Glow Brown brand, Jalševečka cesta 30, Zagreb, Hrvatska OIB:81684643218


The Seller reserves the right to modifythe General Terms and Conditions without prior notice. Users are required to check the applicable General Terms and Conditions upon each use of the Website, and in particular upon use of the Web shop.

Validity of General Terms

For online shopping, the General Terms and Conditions apply at the time of ordering the product.

Glow Brown, 2022 All rights reserved design: Viktor