Glow Brown is the
owner of the website glowbrown.com (“Website”). This statement was
created for the purpose of informing the user of the website about the ways of
collecting and processing personal data at www.glowbrown.com and informing
users about the way we care about their privacy.
Please read this
Statement carefully to learn how we collect, process, protect or otherwise use
your personal information.
Personal data is any
information relating to an individual whose identity is known or can be
identified. An individual whose identity can be identified is a person who can
be identified directly or indirectly, in particular with the help of
identifiers such as a name, an identification number, location information, a
network identifier, or with the help of one or more factors that are
characteristic of the physical, physiological, genetic, economic, cultural or
social identity of that individual.
We collect your
personal information only when you willingly provide such information. We
collect information about you when you fill in the registration form or when
you sign up for our newsletter.
You should keep in
mind that personal information and data can be automatically collected through
our Internet servers or by using “cookies”.
Examples of your
site usage information include: the most visited and most viewed subpages and
links on our website, number of completed forms, time spent on the page, the
most popular keywords that lead users to our site, your IP address, information
collected through cookies, your device such as hardware settings, system
activity, browser type, etc.
The data we receive
about you is used for one or more of the following purposes:
- To personalize your user experience (collected information helps us to respond better to your individual needs);
- To improve our website (we are constantly trying to improve the offer of our website based on the feedback we receive from our visitors);
- To establish a primary communication channel with you;
- For occasional email submissions (concerning occasional news (if you want to receive it), updates, information about similar products or services, etc.)
- Links to third parties (web shop sales and logistics at Hampton ltd, courier service for order delivery etc.)
We do not offer or
provide third party services or products on our website.
To protect the
personal information you submit through this website, we use physical, technical
and organizational security measures. We are constantly upgrading and testing
our security technology. We restrict access to your personal information only
to employees who need to know this information to provide you with our services
or other benefits. In addition, we educate our employees about the importance
of data confidentiality and to protect the privacy and protection of your data.
Deadline for Storing Data
information is kept and protected for the duration of your business
relationship with us. Personal information you give us for business or contact
purposes is regularly deleted 12 months after the date you provided this
If you want to know
if we own and process your personal information, or if you want to access the
personal information we keep about you, please contact us at email@example.com
You can also
request information about: the purpose of data processing, categories of
personal data processed; who, outside our company, received your personal
information from us; which is the source of personal data (if you have not
provided it directly); and how long we will keep the data. You have the right
to correct your personal information if it is incorrect. You can also, with certain
exceptions, request that we delete your information or discontinue processing
it. You may request that we stop using your personal information for direct
marketing purposes. If you submit a request to send us your personal data
at firstname.lastname@example.org , we will respond to this request
free of charge. If we cannot meet your request within reasonable time, we will
notify you of the date when we will comply with the request. If for any reason
we cannot meet your request, we will send you an explanation of why we did not
meet your request.
Personal Data Breach
In the case of a
personal data breach, we will notify you and the competent supervisory body by
email within 72 hours about the extent of the breach, the data contained, the potential
impact on our services and our planned data protection measures and the
limitation of any harmful effects for individuals.
We will not send
you a notification of a violation in case:
- there are technical and organizational protection measures (such as encryption) applied to personal data affected by personal data breaches, which make this information incomprehensible to any person who is not authorized to access them;
- If we have taken further steps to ensure that it is no longer likely to be at high risk for the rights and freedoms of individuals;
- If this would be a disproportionate effort (in this case, we will notify you through means of public disclosure or similar equally effective measures).
personal data means a security breach that leads to unintentional or illegal
destruction, loss, alteration, unauthorized disclosure or access to personal
data transmitted, stored and processed in connection with the provision of our
By using this
Changes to our
In the event of a
was last modified on 28.02.2020.
Right to Complain
to the Competent Authority
You may at any time
send a complaint to the supervisory authority regarding our collection and
processing of your personal data. In the Republic of Croatia, you can file a
complaint to the Personal Data Protection Agency (AZOP).